Privacy policy
This policy explains what happens to information you send through this website. It was last updated on 5 November 2026.
Who is responsible for your data
Hangzhou Di Tong Biological Technology Co., Ltd., No.1 Chunchao Road, Qiaonan District, Xiaoshan Economic and Technological Development Zone, Hangzhou, Zhejiang, China, is the controller of any personal data collected through meierspa.com. Questions about this policy can be sent to postmaster@meierskincare.com or by telephone on +86 186 9856 5558.
What we collect
We collect only what you submit: your name, company, email address, telephone number, country and the content of your inquiry, including any specification or artwork files you attach. Server logs also record standard technical data such as IP address, browser type, referring page and the time of the request, which is used to keep the site available and secure.
We do not ask for payment card details through this website and we do not knowingly collect information from anyone under 16.
Why we use it
Inquiry data is used to answer your request, prepare a quotation, arrange samples and maintain the commercial relationship that follows. Server logs are used for security, availability and aggregate traffic measurement. We do not sell personal data, and we do not use it for automated decision-making or profiling.
Who else sees it
Your information is seen by the sales team and, where a technical answer is needed, by the R&D team. It may be shared with a logistics or documentation provider when that is necessary to quote or ship an order, and with professional advisers where the law requires it. Hosting is provided by a third-party infrastructure supplier acting on our instructions.
How long we keep it
Inquiry records are kept for three years after the last contact, so that a returning customer's specification is not lost. Where an order results, commercial records are kept for the period required by Chinese accounting and tax law. Server logs are kept for no longer than twelve months.
Cookies and third parties
This site sets no advertising or analytics cookies. The pages use locally hosted fonts and a small script for navigation and the inquiry form, so no third-party tracking script is loaded. If this changes, this section will be updated before the change goes live.
Your rights
You can ask for a copy of the personal data we hold about you, ask us to correct it, ask us to delete it, or object to a specific use. Write to postmaster@meierskincare.com with the subject line 'Privacy request' and we will respond within 30 days. If you are in a jurisdiction with a supervisory authority, you also have the right to complain to that authority.
Changes to this policy
If the way we handle data changes materially, this page will be updated and the date at the top will change. The current version is always the one published here.